We are so confident that our hammocks are made to the highest standards that we offer a lifetime warranty!
If the product does not perform as was designed to, we'll replace it!
Please note that this warranty covers the lifetime of the hammock.
What is covered:
- Any manufacturing defect
- Any physical flaw that causes interruption in normal use
Unfortunately, we cannot cover:
- Normal wear and tear
- Sun damage (leaving your hammock out in the sun for extended period may cause deterioration)
- Damage caused by improper use
- Damage caused by animals, sharp objects or burns
How to claim
We want to solve your problem as quickly as possible, so you can get back to relaxing. Please
- Send us an email at firstname.lastname@example.org
- Attach a photo and short description of the defect
- Mention your order number and name